Yale Smart Lock with

As an Airbnb host, managing your property's access can be a daunting task. With the rise of smart locks and automated messaging systems, it's essential to understand how they work together seamlessly. In this article, we'll explore the integration between Yale smart locks and Airbnb, specifically addressing the issue of automated messages sent to guests.

Understanding the Issue

Many hosts have reported receiving complaints from their guests about receiving automated messages from the Yale app, despite having set up key pad access instead of app access. This has led to confusion and frustration on both sides, with guests expecting a unique key code for check-in and check-out.

Yale's Solution: Changing Settings

According to Yale support, hosts need to change their settings within the Airbnb app from 'app access' to 'key pad access.' However, this solution is not always straightforward. Many hosts have reported difficulty finding these settings or integrating the Yale app with their listing information.

Airbnb Support and Cancellation Policies

In a recent conversation with Airbnb support, it became clear that once a reservation is made, nothing can be changed regarding access via Yale unless the reservation is cancelled. This means that if you want to edit check-in/out times for an early check-in, you'll need to cancel and rebook the reservation.

Integrating Yale Smart Locks with Airbnb

To ensure seamless integration between your Yale smart lock and Airbnb listing, follow these steps:

1. Link your listing to the Yale app.

2. Set up key pad access instead of app access within the Airbnb app.

3. Verify that your guest receives a unique key code for check-in and check-out times.

Resolving automated messages from the Yale app requires patience, persistence, and clear communication with both guests and support teams. By understanding the integration process between Yale smart locks and Airbnb, hosts can avoid confusion and ensure a smooth experience for their guests. Remember to prioritize clarity in your listing information and settings to prevent miscommunication.

Additional Tips

* Always verify your guest's check-in/out times before sending automated messages.

* Keep your Yale app settings up-to-date to ensure accurate key code generation.

* Consider using a dedicated project manager or requirements gathering expert to streamline the integration process.

Yale smart lock with key